Ticketing Consultant Mid Level

Job Description

 

Duties & responsibilities of the Travel Consultant is to perform for the company are essential job as below,

• Book flights and organize travel plans for clients – International and Domestic
• Reserve accommodation, rental transportation and holiday packages
• Suggest suitable travel options that best suite clients' needs
• Understand clients’ specifications and wishes
• Preform and provide best customer service including phones skills (incoming and outgoing calls)
• Emailing skills – communication with clients via email – sending E-tickets, Travel Itineraries
• Inform clients and provide useful travel updated information such as, transit, baggage allowance, Passport expiry and Visa, Airport time, flights fares rules, guides, maps and event programs
• Collect deposits payment and balances
• Offer and promote special deal that company is currently running to the market(clients)
• Keep learning and get update about latest travel industry trends
• Attend webinars, conferences and other educational programs as well as staff meeting and training
• Build and maintain relationships with clients
• Key Performance Indicator (KPIs) report - discuss and prepare with manager
• Good sales and presentation skills to meet sales target
• Customer oriented mindset
• Critical thinker and problem solver – working on pressure and knowledge in details
• Teamwork player – coordination, communications and helpful – support each other’s
• Good organizational and time-management skills
• Great interpersonal and communication skills

Job Specification

The position meet with clients (face to face, email or over the phone) to discuss and understand about their travel requirements. They are responsible for advising clients about suitable travel options in accordance with their needs, wants and capabilities. In addition, they help them plan trips to domestic or international destinations, tours, accommodation, transport, insurance and fares.

Apply Instructions

You can email the CV/Resume at shristy@buddhatravel.com.au

This Job is expired. The Company is no longer accepting applications for this position.