WorldLink Communications - Recent Job Vacancy Nepal - Trainee

Trainee – Customer Service (Phone and Field support)

Handle inbound Customer Service phone calls
Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and more
Initiate required action for response to customer service requests and communicates the changes to appropriate personnel/branch/ departments.
Prepare customer service summary reports, follow up and make scheduled call backs to customers where necessary
Appropriate processing of all the service issues and request within the defined time period

Basic Requirement :

Knowledge and experience in Internet, Computer operations and hardware/software
Self-motivated to conquer a task or solve problem even if it requires working beyond office hours and under pressure
Pleasing personality and good communication skills in English and Nepali
Ability to speak and write clearly and accurately
Possession of vehicle and driving license is must
Bachelor’s degree in any technical discipline, preferably BIM, BIT that provide management training as well
For Field and phone support

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Information Technology / Software

Location Dhobighat, Lalitpur

Organization Size 50-100

WorldLink Communications
Deadline 2024-12-31

Trainee - Customer Service