This is an entry level role to provide helpdesk support to the end users/customers of the members which include query handling and provide training/awareness for different payment applications.
Eligibility:
At least University degree in Commerce/ Management/ Business/ IT/ Science with at least 1 year of experience in supporting customers/users. However outstanding fresh graduate with good knowledge of customer support payment systems can also be apply.
Eligible candidates are required to send their updated CV to hr@nchl.com.np indicating the position applied in the subject line, no later than 14th November 2018.
Only short-listed candidates will be contacted. For detailed job responsibilities and job descriptions, refer to www.nchl.com.np
Nepal Clearing House Ltd. (NCHL) is a public limited company established on 23rd December 2008 (9th Mangsir 2065) under the leadership and guidance of Nepal Rastra Bank (The Central Bank of Nepal). It has the equity participation from Nepal Rastra Bank, commercial banks, development banks, finance companies and Smart Choice Technologies (SCT), a private card switch operator. NCHL recognizes banking & financial technology oriented services as one of the key ingredients for the Banks/FIs to improve their efficiency, productivity and also provide innovative financial solutions to their customers. And NCHL intends to help them realize these by providing various technology based payment related services without having to invest heavily into infrastructures by the Banks/FIs.
NCHL has initially implemented and operated NCHL-ECC System in Nepal offering banks and financial institutions with an electronic medium of cheque clearing and will later establish a national payments gateway to facilitate electronic payments & financial transactions across banks and financial institutions within the country. Electronic Cheque Clearing (NCHL-ECC) System provides means to electronically transfer cheque images through a secure medium thus completely replacing the traditional physical routine of moving paper-cheques among the banks and clearing house, which has resulted in significant reduction of tedious and time consuming manual process of cheque clearing, both for the banks and for the customers.