Jagdamba Motors Pvt. Ltd - Recent Job Vacancy Nepal - Service Manager (Case Heavy Equipment)

Distribute annual planning, monthly, quarterly, branch-wise.
To plan for marketing activity to promote AMC service, spare for customer satisfaction in coordination with concerned Department Heads.
To ensure planning for branch-wise/model-wise training plan.
To finalize new upcoming annual targets based on market opportunities.
To distribute annual target branch wise to all service employees.
To coordinate and ensure branch wise, service engineer wise, AMC target in month wise.
To communicate complete annual AMC target & its strategy for achievement with each service engineers.
To review and analyze the performance of the sub-ordinates against the target and upcoming month's plan and activities.
Ensure maximization of machine visit by service engineers, follow up customer for timely service.
Ensure that the standard service process of working is being followed in the workshop and at the site.
Ensure the implementation of the planned service process and system in order to increase the efficiency of the service team.
Ensure customer satisfaction by handling a difficult customer complaints.
To ensure that typical and repetitive problems are being escalated to the top level and timely resolve by escalating them to the principal company.
Develop long-term sustainability through AMC.
Ensure defect free machines to the customers from PDI

BA/BBS/MBA/MBS having at least 5+ years of working experience in the capacity of Service Manager ( Preferred in Heavy Equipment) In-depth knowledge of the automobile market of Nepal.
Sound knowledge of Automobile business process.
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
Highly creative, innovative, out-of-the-box thinker.

Candidates are requested to apply with an updated CV at vacancy@jagdambamotors.com

Note: Please mention the position as " Service Manager- Kathmandu" on the subject.

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Automobiles and Parts

Location Naxal, Kathmandu

Organization Size 100+

Jagdamba Motors Pvt. Ltd
Deadline 2024-11-30

Service Manager (Case Heavy Equipment) Senior Level