Manage the Seller Support Team of 6-10 people including new vendor onboarding, issue resolution and outbound calls
Drive overall assortment growth of the categories through expansion of current seller assortment as well as identifying, prospecting & recruiting new vendors
Increase sales and orders by handling Daraz’s price position and initiating renegotiation of pricing on strategic sellers and products within the category.
Develop and execute category-based promotional campaigns in alignment with overall promotions to boost sales of the category.
Analyze data to track performances and identify development opportunities (including retainers, business to business, offline and special campaign deals) and act upon them to optimize growth.
Work closely with Vendor Operations Team to ensure vendors are trained with our systems and processes and that vendors are fulfilment orders on time
Working closely with support functions such as Marketing, Operations, Content, & Customer Service to ensure a smooth flow of operations and achievement of revenue and operational targets
Responsible to handle seller Call Center and Seller Issue Resolution.
Resource allocation within the teams and streamline the process along with the workflow of each team.
Generate weekly report
Job Specification
Bachelor's degree in business or engineering disciplines from the top university
2-3 years of experience of managing call center is highly valued.
Alternatively, 1- 2 years of experience in a managerial role in banking, consulting, sales or marketing
Highly data-oriented and comfortable with numbers
Proficient in Excel - lookups, pivot-table, data visualization and so on.
Apply Instructions
• Email with your CV as an attachment to
jobs@daraz.com.np Your email needs to
serve as a cover letter
• Include in the subject field of the email the
title of the job you are applying for
• If you have been referred by current or past
Daraz employees, please mention the
referrer’s full name and contact information.
This Job is expired. The Company is no longer accepting applications for this position.
