Sales and Billing Associate Expert

Vianet Communications
Location: Jwalakhel
Salary: Negotiable
Posted Date: 2025-03-26 Deadline: 2025-04-07
  • Nos. of Opening : 2
  • Location : Jwalakhel
  • Experience : 1-6 months
  • Salary : Negotiable
  • Category : Sales / Distribution
  • Nature : Full Time
Job Description

Job Duties & Responsibilities:

  • Customer Support & Issue Resolution – Handle customer inquiries, resolve complaints efficiently, and escalate unresolved issues while ensuring follow-ups.

  • Sales & Revenue Growth – Identify sales opportunities, promote services, and achieve sales targets through cross-selling and upselling.

  • Billing & Account Management – Assist with billing concerns, payments, renewals, and plan upgrades.

  • Data & Call Handling – Maintain accurate call logs, update CRM systems, manage tickets, and follow company SOPs for service quality and data privacy.

Job Specification

Skills and Knowledge:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle high call volumes while maintaining service quality.
  • Sales-oriented mindset with the ability to persuade customers.
  • Proficiency in CRM tools and basic computer applications.

Apply Instructions

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This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Telecommunication / ISP
Location Chabahil,ktm
Organization Size 1-10
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