Job Description

• Bachelor degree in management
• Two wheeler with valid license is mandatory
• Ability to think strategically with strong client-facing and communication skills
• Improve customer service experience, create engaged customers and facilitate organizational growth
• Determine customer service requirements by maintaining contact with customers, conducting surveys, forming focus groups and benchmarking best practices
• Maximizes customer operational performance by providing help desk resources and technical advice, resolving problems with new techniques and detecting and diagnosing network problems