Ramro Job
MAW VRIDDHI

Manager-Service Senior Level

MAW VRIDDHI
Location: Kathmandu
Salary: Negotiable
Posted Date: 2021-05-30 Deadline: 2021-06-17
  • Nos. of Opening : 1
  • Location : Kathmandu
  • Experience : 5 years +
  • Working Position : Senior Level
  • Salary : Negotiable
  • Category : Engineering - Mechanical/Automobile
  • Nature : Full Time
Job Description

  • Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
  • Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
  • Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
  • Setting up and maintaining a service desk and evaluating its efficiency.
  • Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
  • Monitoring department issues and client complaints to create methods to lessen recurring issues.
  • Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
  • Maintaining strong relationships with manufacturers, dealers, and sales representatives.
  • Helping to train new employees in company procedures.
  • Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations and remaining current on the industry's standards and new innovations, materials, tools, and processes.

 

Job Specification

  • A bachelor's degree in Mechanical engineer with 5 to 6 years of experience in related fields.
  • Strong industry knowledge.
  • Excellent leadership, communication, sales, and customer service skills.
  • Computer literacy and good organizational skills.
  • Strong creative thinking and problem-solving skills.
  • The ability to work under pressure and handle stress.

Apply Instructions

Eligible and interested candidates are requested to send an updated resume to (hr.jdpl@gmail.com) only shortlisted candidates.

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Maw-Vriddhi is a strategic partnership between two of Nepal’s leading business houses: the MAW group and the Vriddhi group. Established in 2014, this partnership aims to serve the commercial and passenger vehicle market in Nepal by introducing renowned brands like FOTON, SOKON, SERES, NAMMI, and CHANGAN.

As the exclusive distributor of FOTON, SOKON, SERES, DONGFENG (NAMMI), and CHANGAN in Nepal, Maw-Vriddhi primarily focuses on electric vehicles (EVs), including trucks, vans, and cars. Over the years, the company has successfully supplied over 1,000 vehicles, establishing a strong presence in the commercial and passenger vehicle sectors.

Maw-Vriddhi’s business model revolves around the three 'S' facilities: maintaining in-hand stock, ensuring the easy availability of spare parts, and providing trouble-free access to service. The company’s dedicated sales and network team prioritize customer care, ensuring seamless support regardless of the customer’s location.

Brand Portfolio: FOTON, SERES, DONGFENG, CHANGAN

MAW Enterprises Pvt. Ltd.
Founded in 1964 by the visionary Late Prahalad Roy Agrawal, MAW Enterprises Pvt. Ltd. began as an automobile workshop in Biratnagar. Today, it has grown into a significant conglomerate representing renowned international brands across diverse sectors. Known for its quality products and customer satisfaction, the MAW group enjoys a turnover of Rs. 1500 crores annually.

MAW is also recognized for its excellent business practices among its dealers and associates. In addition to its business growth, the company emphasizes community and national development, operating various training programs to improve road safety. Its 800 employees are guided by the principles of dignity, positivity, ownership, and diligence.

Brand Portfolio: Yamaha, Jeep, Skoda, Fiat, JCB, Aircraft Industries, Bass & Treble, Escorts, MAW Engineering, MAW Investment

Website: www.mawnepal.com

Vriddhi Incorporation
Founded in 1972 by the Late D.P. Sikaria, Vriddhi Group of Companies aims to be a trade leader in Nepal. Although the company has a renowned history of 50 years, the family’s business contributions date back even further, starting with textile trade in 1857 and the establishment of the first medical setup in Birgunj in 1955.

Today, Vriddhi Group operates in various sectors, including the automobile industry, heavy equipment, manufacturing, trading, and financial investments in banks and insurance companies. The company’s focus on quality products and services, combined with a customer-oriented mindset and innovative marketing, ensures its strong presence in the Nepal market. Its dedicated workforce is committed to serving customers with full commitment and honesty.

Brand Portfolio: Doosan, Bobcat Heavy Equipment, Chemoleums

Co-founders & Promoters: Laxmi Bank, Prime Life Insurance, Everest Insurance

Website: www.vriddhiinc.com

Industry Type Automobiles and Parts
Location Swoyambhu
Organization Size 100+
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