Identify the potential customer through personal visit to dealers, phone call and reference of existing customers
Keep track record of every customer visit and report to immediate supervisor.
Provide genuine information about company's products and services as well as new schemes to the potential customers.
Build good rapport with all potential customers and persuade them to do the business with company
Assist potential customers to fill up application forms and complete other procedures
Prepare individual files for each customer and submit it to the Head-MIPL.
Fill the Loan appraisal form as per the guidelines.
Visit the customer’s residence and site for verification of compliance of requirement.
Regularly follow up on the states of the loan file and communicate it to the Business- Head
Ensure the client pays all the fees and charges in the cash counter before loan disbursement.
Prepare and submit monthly reports- Monthly Plan, Daily Activities Reports, Loan Files and Customer in Hand etc.
Identify the major defaulters from the database and prioritize them.
Monitor the loan accounts and track the repayments received, so that they don’t become irregular.
Make reminder calls to all the clients provided in the list about the due date and installment amount.
Identify the attitude and behavior of the clients towards the repayment of loan and correspond them accordingly
Regular follow up incase of default in payment of installment.
Issue the first caution letter to the client and handover it in case of installment getting overdue between of 31 - 60 days
Inform guarantor regarding the installment due.
If necessary fix up a meeting with the client for further negotiation
Issue the second caution letter as well as 7 days notices for repossession if the due date meets 61-90 days. Visit the location of defaulter clients & handover the same if necessary
Job Specification
Outstanding communication ( written and oral) and interpersonal skills
-Capacity to work both as an individual and as a team.
-Excellent organisational and time management ability.
-Highly self motivated, willing to learn and quick adaptation -to new processes within less time frame.
-Basic computer knowledge with MS-Office , Outlook and effective browsing
This Job is expired. The Company is no longer accepting applications for this position.
