IT systems & E-Governance Specialist

Job Description

A consortium of Rural Reconstruction Nepal (RRN), Lutheran World Federation (LWF), Nepal and Centre for Dalit Women, Nepal (CDWN) invites Letters of Interest (LoI) from the interested and competent candidates having relevant professional expertise for the following long term positions available in the Provincial Support Programme (PSP). The programme will be implemented in Province One with the main objectives of extending technical support to the province one government to deliver equitable development and delivery of public services, establish mutual cooperation between the provincial government and associated local governments on selected development priorities and make province government and elected representatives accountable to their respective constituencies. The overall goal of the PSP is to support the Government of Nepal to implement federalism through well-functioning, inclusive institutions and systems. While focusing its activities at the province level, the PSP will force adherence to the principles of cooperation, coordination and co-existence at all levels of governments. The competent candidates coming from Province One will get priority in the selection process.

IT systems & E-Governance Specialist

Main Duties and Responsibilities  

• Working closely with and under the direction of the PMU, Programme Director, and the Programme Manager, the IT systems & E-Governance Specialist will be responsible for technical assistance (TA) support to province-level authorities – the OCMCM, line ministries and the Province Assembly on Programme as follows:
• Provides overall technical leadership in optimizing information communication technology (ICT) and e-governance solutions across programme activities; guides technical support to the PMU in all ICT and  e-Governance related matters;
• Provides inputs, drafts a general concept/policy and action plan for advancing SG’s implementation of sustainable, longer-term, cost-effective e-governance architecture, IT systems for enhanced public service delivery and citizen outreach based on assessment-to-instruction (a2i) approaches;
• TA in the implementation of efficiency-enhancing, fit-to-scale transitions from paper-based to ICT enabled administrative and fiscal management systems (e-governance front/ back-office business process reengineering strategies, institutional interoperability/e-services bus architecture, integration systems/ reference models/ protocols, development of e-services, cyber and data security protocols, selection of compatible software/hardware/ APIs, organizational change management, staff capacity assessments, resource estimation/allocation etc.);
• Ensures the implementation of sustainable longer-term policy vision, cost-effective, efficient, systemic solutions and prevents piecemeal pilots and isolated ICT applications;
• Jointly with the Governance and Organizational and GESI Specialists, technically oversees the redesign of OCM’s/SG website per citizen-centric, participatory and technically modern standards.
• Contributes to the redesign of Province Assembly’s website per modern citizen-centric and technically modern standards;
• Conducts strategic planning consultations with concerned SG departments to ensure user-centric, user-friendly, fit-to-scale ICT solutions and tailored capacity-building measures.
• Ensures that Province websites, social networks, CM’s Dashboard, the website traffic and user rates are systematically updated with meaningful, interactive content;
• Develops online public registry of CSOs (linked to CM’s Dashboard);
• Technically assists OCMC, PMU in drafting IT-related (e-)procurement specifications and calls; oversees recruitment of required IT consultants for programme targeted tasks (e.g. depending on targeted solutions -  System Analyst, Business Analyst, Solution Architect, Mobile Apps Developer (iOS and Android), Web System Development Expert, Security Expert, Database Expert, UX Expert, Infrastructure Expert, Data visualization Expert, Technical Writer and dedicated Support Engineers having individual experience in relevant ICT area);
• Periodically assesses and reviews overall implementation progress of implementation of ICT solutions in OCMCM and programme activities, derives reports and recommendations for improvements;
• Develop and implement practical capacity development initiatives (online tutorials or face-to-face training) related to e-Governance and ICT tools, ideally, those being implemented;
• Supports the PM in identifying effective and efficient ICT enabled management, administrative internal solutions during the programme’s implementation;
• Documents and shares success stories, good practices and contributes to scheduled programme reports with progress overviews on ICT related activities.
• Pro-actively supports PMU, PM and other PMISC Specialists in planned ICT related tasks.

Job Specification

Qualifications and Experience

Has an advanced or combined degree(s) in Computer Science/IT systems, Public Administration/ e-Governance or relevant fields with at least 7 years of practical experience in developing, implementing applied Information Systems and sustainable e-Governance solutions in public administration/ corporate settings. In addition to solid technical IT service management skills (incl. ITIL, OSGi specification, ability to deploy the scalable system in clustered environment using Apache Ant, Maven and any LDAP system). Requires to be knowledgeable in latest e-government standards and fit-to-scale sustainable practices, solutions (staged e-government models, whole-of-government approach in implementing e-Government systems for public value/ different from commercial IT systems, cloud-based solutions, interoperability and e-document, data exchange systems/ protocols, assessment to instruction (a2i) design methods, G2G-G2B-G2C e-services development/integration, mobile government applications, e-payments, e-procurement, open data etc.).  Understands risks (and their prevention/ mitigation) associated with introducing ICT in public administration settings. Experienced in strategic e-government planning, procurement processes and contracting of service providers/IT experts for technical tasks and in interacting with and training government authorities as clients.  Demonstrated track record of delivering high-quality IT/ e-gov systems, applications and timely progress reports. Strong analytical, oral, written communication and interpersonal skills in English. Capable of working in and with multi-disciplinary teams, clients with different levels of IT skills.) 

Apply Instructions

The mentioned positions is based at PMISC's programme office in Biratnagar of Province One. The programme was designed for the 4-year duration. The selection of the candidates is contingent upon award of the project to the consortium.

Interested candidate can email his/her Letter of Interest (LoI) mentioning the applied position and competency for the same along with updated CV by COB 06 August 2019 to hrd@rrn.org.np

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