Job Description
Pact, a non-profit organization based in Washington, DC, is implementing a USAID-funded project, Sajhedari Bikaas, aimed at empowering local communities to direct their own development. Pact has an immediate need for highly competent Nepali citizens to fill the following position.
Information Technology (IT) Officer – 1 position
IT Officer responsibilities include country wide networking and systems management and support, training and problem solving for 60+ end users in multiple offices, and three regional offices located at Abhu Khairani, Charikot and Kathmandu. S/He will ensure that programs function smoothly and are able to communicate on secured and maintained systems, with secured storage. The IT Officer also needs to support a variety of hi-tech platforms that require additional problem solving, training and support. IT Officer reports to Operations Manager and will be based in Nepalgunj.
Specific Duties and Responsibilities:
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Manages and supports day-to-day network operations to ensure systems are up, secure and stable.
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Administers infrastructure by reviewing logs, optimizing disk space, managing bandwidth speed and other “best practice” network admin activities.
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Ensures Pact systems and infrastructure are properly configured, supported and backed up.
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Provides technical support to Pact staff and partner organizations to maintain a superior level of customer service
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Strong knowledge of operating and trouble shooting EPBX system
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Keep a record of all IT related asset, software and licensing inventories
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Configuring and managing standard IT infrastructure (firewalls, switches, wireless access points, standard laptop brands etc.)
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Administering Office 365, Active Directory, DNS, DHCP, Routing, VPN
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Using and supporting MS Office, MS Project, and other desktop tools such as SPSS and ArcGIS
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Sound knowledge on Window Server 2008R2, and 2012 standard and other windows OS
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Working experience with Firewall routers such as SonicWALL, CISCO, HUAWAI router etc.,
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Working experience with cloud based tools such as Box, drop box, Google drive etc.,
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Assist in rollout of new applications;
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Managing and monitoring online UPS power supply
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Provide technical inputs during IT related purchase
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Ensure Data and network security
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Works with the DC office to handle user e-mail and network account creation, changes and deletes
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Perform other duties as assigned.
Minimum Qualifications:
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Bachelor degree in Information Technology with minimum 5 years of relevant technical working experience
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Ability to multi-task in a team-oriented, fast-paced environment
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Exceptional trouble shooting and analytical problem-solving skills
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Ability and willingness to work in a challenging and dynamic environment
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Ability and willingness to travel domestically on short notice
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Strong communication and good analytical skills
Apply Instructions
Please submit a cover letter and CV to PactNepalRecruit@pactworld.org
Women and persons from marginalized and disadvantaged communities are encouraged to apply.
This Job is expired. The Company is no longer accepting applications for this position.
