Installing and configuring computer hardware, software, systems, networks, printers and scanners.
Repairing equipment and replacing parts as required.
Conducting electrical safety checks on computer equipment.
Managing stocks of equipment, consumables and other supplies. Software
Planning and undertaking scheduled maintenance upgrades.
Maintaining records of software licenses.
Tracking license and support contracts to include notification of renewal timeframe to management.
Supporting the roll-out of new applications. Network
Troubleshooting system and network problems and diagnosing and solving hardware or software faults and responding to breakdowns.
Responsible for installation and maintenance of the server.
Monitor internet usage and ensure network functionality and availability to all system users.
Security
Ensuring security of data, network access and backup systems.
Preserving assets, information security and control structures.
Maintaining local and server based anti-virus software and in case of virus infection clean out affected equipment.
Users
Primarily responsible for timely creation, shifting or removal of user’s Domain and Email IDs.
Ensuring computer is set up prior to new hire start date and any related moves.
Handle the relocation of computer equipment as a result of office location or personnel changes.
Systems Planning
Designing, developing, implementing and coordinating systems, policies and procedures.
Acting in alignment with the user needs and system functionality to contribute to organizational policy.
Auditing systems and assessing their outcomes.
Providing support, including procedural documentation and relevant reports.
Testing and evaluating new technologies.
Providing suggestions to improve internet surfing experience.
Management of Vendor Services
Obtaining replacement or specialist components, fixtures or fittings.
Requesting and evaluating services with vendors and service providers.
Routine Administrative Tasks
Creating and maintaining inventory, which may include hardware, software and various item such as laser printer cartridges and peripheral equipment.
Maintaining documentation of processes, procedures and troubleshooting guides.
Identifying problematic areas and implement strategic solutions in time
Handling annual budget and ensure cost effectiveness
Enhancing computing experience.
Job Specification:
Bachelors in information technology or related subjects with a substantial working experience within relevant fields and have obtained and maintained relevant certificates.
Minimum two years of relevant work experience, preferably in an INGO.
Professional knowledge of network technologies and Windows clients.
Experience in handling servers and related access management control.
Ability to work independently to troubleshoot, perform root cause analysis, and identify and isolate technical issues.
Key Skills:
Technical and analytical skills
Interpersonal and communication skills
Problem-solving skills
Patience
Attention to detail
The ability to work well under pressure
Apply Instructions
All applications (Employment Application Form and a detailed CV) should be sent to vacancy.gni@goodneighbors.org
This Job is expired. The Company is no longer accepting applications for this position.
Organization Summary
The Good Neighbour International (TGNI) is a community based, volunteer, non-government organisation (NGO) that works in a broad range of programs designed to provide financial security, stable accommodation and improved quality of life for our community. We largely work with families who choose how they wish to participate and who set their own goals to meet their own needs.TGNI is currently working in Fiji, Australia, Solomon Islands, Vanuatu, and Papua New Guinea (PNG). In Fiji, we work in 9 established locations.
