IT Associate

Chaudhary Group
Location: Kathmandu
Salary: Negotiable
Posted Date: 2019-06-02 Deadline: 2019-07-04
  • Nos. of Opening : 1
  • Location : Kathmandu
  • Experience : 2 years +
  • Working Position : Entry Level
  • Qualification Degree : 10+2/ Bachelors
  • Salary : Negotiable
  • Category : IT / Software
  • Nature : Full Time
  • Skills Required : Hardware Management
Job Description

Roles and Responsibilities:

  • Application and Operational Support Maintenance- Support power & end user queries on functional and technical aspects of the solution
  • Identify issues and escalate as appropriate for fixes
  • Assign incident or query to appropriate team if not able to resolve within   
  • Provide support for incidents, coordinate changes and fixes
  • Managing and monitor the solution to ensure services are always up and running

 

  • Monitoring Sales Operation Back Office- Monitor sales team compliance to establish TME daily sales operation process in TME Lite
        • Track and identify potential fraud incidents in the sales operations and escalate to both JTI & CG management
        • Collaborate with Sales Team on data setup – route planning, user creation and sales hierarchy setup
        • Ensure TME system needed for inventory management and end of day reconciliation is in place

 

  • System Optimization- Assist in application rollout testing and ongoing testing of system changes

 

  • Supplier Management- Work with internal and external local service providers to evaluate and ensure timely service delivery, adherence to JTI quality standards, with fulfillment of agreed-upon commitments and contractual obligation.

 

  • End User and Back Office Training- Provide initial training support to  end-users and back-office resources that ensures accurate and effective system usage

 

  • Hardware and infrastructure management- responsible to support end user on hardware replacement, trouble shoot HH and IT related company assets
  • Responsible to keep tract on inventory of IT related items (HH, Desktop, tablet, laptop, sim card, printer ink)
  • Assist in maintenance of IT related hardware in HQ.

 

 

Job Specification

Qualifications:

  • Familiarity with hardware and trouble shoot experience
  • Basic knowledge on MS office
  • Passionate and hardworking
  • Willingness to learn

Apply Instructions

Apply at vacancy@chaudharygroup.com

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

The Chaudhary Group is Nepal’s first multinational conglomerate, also to be recognized by the Forbes Asia Magazine. Established in 1933, the enterprise is driven by its vision to take Nepal to the world and establish the Himalayan nation as a force to reckon with in the global business map. The enterprise comprises of 167 companies and 79 brands across 24 countries, with a strong and highly skilled employee strength of over 13,000 + professionals. Chaudhary group, operates across a diverse set of verticals which includes FMCG, electronics, education, cement, energy, hospitality, real-estate development, financial services, telecom and construction. The company has been pioneers of many notable industry firsts in Nepal, some of them being - the first real estate company to introduce modern housing concepts, the first Private commercial bank, first integrated industrial park and the first electronics company in Nepal. Globally known for its iconic FMCG brand ‘WAI WAI’, its FMCG vertical CG Foods was the first production food company from Nepal to be awarded the ISO 9001. The group over the years has marked a phenomenal global growth story driven by rapid expansion under the leadership of Chairman Dr. Binod K. Chaudhary and the next generation of the Chaudhary family. Beyond business, the company has also established a strong identity for its CSR Arm- The Chaudhary foundation, which celebrates 25 years of providing relentless community service by driving progress and prosperity for the people of Nepal. A respected global philanthropist, Mr. Binod shares the dream of supporting Nepal through Chaudhary Foundation in its journey from being an underdeveloped nation to a developing country by 2022.

Website

http://www.chaudharygroup.com

 

 

Industry Type Multinational Company
Location Sanepa, Lalitpur, Kathmandu, Nepal
Organization Size 100+
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