Main Duties/Responsibilities
1. General Operation
Monitoring employee timesheet and tracking the workforce at workplace
Handling Employees queries pertaining to HR policies & procedures.
Monitor and ensure company's code of conduct is followed by all the employees
in the branch.
Identification of employee issue with in branch and handling all related problems
in coordination with branch head and HR head.
Performing employee orientation and socialization of new employee in Branch.
Coordinate with the HR Department at HO for the documentation of office
personnel and personnel activities such as official visit, advance, training and
performance evaluations.
2. Recruitment
Responsible for all employment openings in branch office and help corporate HR
team in CV sourcing, screening, interviews and selection.
Perform preliminary interview for any entities if required along with Dealership
Head.
3. HRIS Management
Operate HR software with in the branch scope.
Monitoring and maintaining proper HR software operation regarding leave,
attendance, payroll, performance management etc.
Managing leave and attendance of office helpers in HR software in the case they
don’t have computer/internet access.
Handle queries about the process of leave and attendance applications.
Prepare and maintain/analyze attendance of at LI Quick and Hyundai Kathmandu,
Teenkune for necessary purpose.
| LI/JD/HR/rct - V1/2017/HR02 2
4. Exit Management
Coordinate and participate with HO HR with exit procedure of employee at LI
Quick and Hyundai Kathmandu, Teenkune.
Prepare attrition report on quarterly basis.
Handle any queries regarding the exit formalities
Avail all the necessary documents and form for the exit management.
5. Policies & Procedures
Participate in policy making process with HO HR.
Assist/suggest in revisiting and enhancing existing policies and procedures
Initiate new idea, plan and program for organizational effectiveness
Coordinate development of standard operating procedure.
Play required role in policy and procedure implementation.
6. Grievance Handling
Coordinate and Establish formal way of complaint management to put forward
complaint and queries.
Handle Employee disputes and communicate issue to Branch head and HO HR.
Prepare and issue warning/Justification letters if required
7. Performance and Promotion Management
Coordinate with department heads and candidates with the promotion appraisal
process with in branch scope
Assist in preparing and issuing performance appraisal forms to the respective
employees
Ensure the forms are acknowledged and filled up on timely manner
Collate forms maintain record and properly communicate all the documents to
corporate HR for necessary procedure
8. Circular
Prepare and circulate official notice and information related to the branch
Coordinate with HR head if any notice need to circulate regarding changes in
office operation/procedure and policies.
9. Employee Insurance and Welfare
Promote employee to take insurance benefit
Provide the form and guide the necessary procedure for insurance claim.
Maintain the report for insurance claim/receive on timely manner.
Formulate plan/programs for employee welfare and engagement
10. CIT deposit
Coordinate the CIT registration of the employee.
Prepare letter and proceed ahead for CIT Deposit
This Job is expired. The Company is no longer accepting applications for this position.
Laxmi Intercontinental Pvt. Ltd is the sole authorized distributor of Hyundai Motors since February 2009. After the acquisition of distributorship in 2009, Laxmi Intercontinental started working in the imports and sales of various Hyundai car models. Currently, it has 12 car models across segments namely Santro, Grand i10 NIOS, i20, Aura, Venue, Verna, All New Creta, Tucson, Santa Fe, Palisade, Ioniq Electric and Kona Electric.
It is currently a key player in Passenger Car Segment in Nepalese automobile market, and we are proud to deliver high quality Hyundai cars and offer better mobility solutions to our valued customers. In Nepal, Hyundai vehicles have been able to win hearts of many and are known for durability, reliability, fuel efficiency, after sales service along with BEST RESALE VALUE. We not only aim to provide better car, but also quality after sales service to our valued Hyundai customers-we consider customer’s satisfaction as our top priority. For this, we have established state-of-art showrooms and technologically-superior after sales service facilities which are at par with Hyundai’s global standard in all major cities across Nepal.
The company’s main objective is to provide state-of-the-art service facilities with certified technicians, to its valued Hyundai customers. It focuses not only on sales of Hyundai vehicles but also on retention of existing customers by delivering quality after sales service. For these purposes, various showrooms and service centers across Nepal have been opened.
Company’s After Sales Service & Parts facilities follow Hyundai’s Global Auto Servicing offering the full range of after sales services through its high tech equipment and well trained certified technicians. With the sole intention of providing customers an improved service in terms of quality, space and ambience where they feel a pleasurable buying experience, showrooms have been opened at locations inside as well as outside Kathmandu valley.
To provide better customer service we empower our staffs with different kinds of training. The first of its kind in Nepal, and in South Asia, our Hyundai Training Academy at Lalitpur offers training in all discipline including Sales, After Sales Service, Marketing, Customer Relationship Management, and Product Training. The academy supports Laxmi Hyundai’s aim of ensuring complete customers satisfaction through wholesome customer service.
The new 3S Center focuses on Sales, Service and Spare parts to enhance Hyundai Motor’s network presence in different places. Understanding the needs of customers, Hyundai Genuine Spare parts are available at these showrooms along with exclusive customer lounge and resting facility for drivers.
In order to capitalize growing automobile market, the company has established 12 dealers in major cities of Nepal such Pokhara, Butwal, Bhairahawa, Dang, Biratnagar, Birtamod, Dhangadhi, Itahari, Nepalgunj, Bharatpur, Hetauda and Birgunj.
