Ramro Job
Da Yatra Courtyard

Front Office Assistant Mid Level

Da Yatra Courtyard
Location: Pokhara
Salary: Negotiable
Posted Date: 2017-05-16 Deadline: 2017-05-30
  • Nos. of Opening : 2
  • Location : Pokhara
  • Working Position : Mid Level
  • Qualification Degree : Bachelors Degree in Hospitality Management
  • Salary : Negotiable
  • Category : Front Desk
  • Nature : Full Time
Job Description

- Always greet guests in a friendly and professional manner according to Hotel standards

- Engage each guest as a unique individual and listen attentively to their requests

- Perform accurate check-ins and check-outs of guests daily

- Answer the telephone in a timely and professional manner - Make reservations over the phone and in person

- Run daily reports to check reservations for accuracy and identify any special requests

- Responsible for a cash float throughout your shift and ensuring it balances correctly at the end of shift

- Anticipate and address guest’s service needs

- Listen to guest’s complaints or concerns and resolve their issue in a timely manner

- Promote a safe working environment

Job Specification

Experience in Guest Services, with a strong knowledge of surrounding areaS

- Excellent communication, guest service and time management skills 
- Able to organize, plan ahead and manage workload 
- A team player and a self-starter, yet able to work independently within Hotel  standards
 - Ability to work effectively in an innovative, fast-paced and multi-tasked environment 
- Knowledge of the hotel industry, the hotel boutique concept and Hotel  culture 
- Excellent computer skills, specifically Microsoft Office and use of the internet 
 

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Hotel / Resort
Location Nagpokhari, Kathmandu
Organization Size 1-10
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