Ramro Job
SmartCell

Front Desk Executive

SmartCell
Location: Nepal
Salary: Negotiable
Posted Date: 2019-08-28 Deadline: 2019-09-10
  • Nos. of Opening : 1
  • Location : Nepal
  • Qualification Degree : Bachelor's Degree
  • Salary : Negotiable
  • Category : Front Desk
  • Nature : Full Time
Job Description

Other Specification

  • Must have completed Bachelor’s degree in Management
  • Preferred 1+ years of experience in customer care
  • Fluent English communication skills
  • Should have good Excel and Microsoft word skills
  • Organization skills
  • Ability to follow instruction and work autonomously
  • Excellent time management skills and prioritization of work load
  • Excellent interpersonal skills

Job Description

  • Greet customers and set positive office atmosphere
  • Provide information about the services and products of the organization
  • Answer questions and address complaints
  • Responsible for giving response upon customers’ complaints and provide the solution
  • Directly deal with the customer through various ways (face to face, by telephone, by electronics mails etc.)
  • Handle the customer’s forms verifications
  • Interact with the customer’s, providing feedbacks and solutions

Apply Instructions

Candidates fulfilling the criteria and interested in working with us can also send their updated CV/Resume to hrd@smarttel.com.np

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Smart Telecom Private Limited (STPL) is the third largest and fastest growing mobile operator of Nepal with a subscriber base of around 1.3 Million. The company was established in July 1, 2008 and has been providing telecom services over VSAT and other available technologies. It expanded its services to rural parts of Nepal by providing LSM services. Since July 2010, STPL has been providing GSM services.

 

Presently, Smart telecom has been providing its services in four out of five development regions in Nepal with coverage in 34 districts. After obtaining the first Unified Service License (USL) in April 2013, the network area is being served with affordable and reliable services. With the strong support of highly qualified team and valuable customers, STPL is highly motivated and is planning to extend its network services all over Nepal by beginning of 2017 with state-of-the-art technology

Industry Type Telecommunication / ISP
Location Lalitpur, Kumaripati
Organization Size 100+
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