Deal directly with customers either by telephone, electronically or face to face.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Compile reports on overall customer satisfaction.
maintain customer databases
manage administration
communicate and coordinate with internal departments
Job Specification
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents.
Apply Instructions
Interested candidates are requested to email their detailed profile (CV) along with their recent PP size photo and expected salary as well to scubesgroup@gmail.com
Or drop in our office, 014267183
This Job is expired. The Company is no longer accepting applications for this position.
Organization Summary
We are a reputed Interior designing/Engineering firm based in kathmandu.
