Qualification Degree : BCA, BBIM, BE or studies in related field
Salary : Negotiable
Category
: Customer Service / Data Entry
Nature : Full Time
Job Description
Main Job Tasks and Responsibilities
Carry out installations
Maintain existing customers network
Customer support
Knowledge of IP network essential
Report to supervisor
Documentation
Handle incoming calls & make outgoing calls to customers
Job Specification
The attributes & values, we seek and preserve in our team members:
Highly developed sense of integrity and commitment to customer satisfaction
Demonstrated passion for excellence with respect to treating and caring for customers
Ability to communicate clearly and professionally, both verbally and in writing
Has "thick skin" and is able to handle complaints and unpleasant customers
Has a pleasant, patient and friendly attitude
Strong decision making and analytical abilities
Strong detail orientation and communication/listening skills
Willingness to work a flexible schedule and occasional overtime when needed
Possess a strong work ethic and team player mentality
Skills:
Basic computer Skills. Basic idea of networking (LAN,WAN), CCNA (Added Benefits)
Experiences :
Some experience with multiline telephones, and personal computers will be obliging. Knowledge of IP and network essential; technical support issues related to Internet connectivity and PC troubleshooting experience a plus
This Job is expired. The Company is no longer accepting applications for this position.
