Manage large amounts of incoming call and generate sales leads
Open and maintain customer accounts by recording account information.
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Job Specification
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Minimum bachelor’s degree
Apply Instructions
only candidate with update resume and cover letter will be contacted
This Job is expired. The Company is no longer accepting applications for this position.
Organization Summary
Hardware pasal is an ecommerce website that sells goods via webportals and social media page. We deal with HArdware's of: Automotive, Powertools, Lights, Solar, Electronics, bathroom, Kitchenware and Hardware.
Hardware pasal was established on february 2018. Its a company with young energetic talents. if you are looking for an opprtuinty with growth then do apply. We are growing and we want to grow with you.
