Customer Relation Executive

Continental Trading Enterprises Pvt. Ltd.
Location: Balaju
Salary: Negotiable
Posted Date: 2017-05-08 Deadline: 2017-05-15
  • Nos. of Opening : 3
  • Location : Balaju
  • Working Position : Entry Level
  • Qualification Degree : Bachelors
  • Salary : Negotiable
  • Category : Customer Service / Data Entry
  • Nature : Full Time
Job Description

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.

  • Determines eligibility by comparing client information to requirements.

  • Establishes policies by entering client information; confirming pricing.

  • Informs clients by explaining procedures; answering questions; providing information.

  • Maintains communication equipment by reporting problems.

  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.

  • Accomplishes sales and organization mission by completing related results as needed.

Job Specification

  • Track record of over-achieving quota

  • Strong phone and verbal communication skills along with active listening

  • Familiarity with CRM systems and practices

  • Customer focus and adaptability to different personality types

  • Ability to multi-task, set priorities and manage time effectively

  • Previous experience in related field will be an advantage

  • Female Preferred

Apply Instructions

Eligible candidates with learning attitudes are encouraged to apply no later than May 15, 2017. Only shortlisted candidates shall be called for further process.

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Continental Trading Enterprises has been under operation for over two decades delivering the best in class brands and unbridled service to Nepal. We represent famous brands like Komatsu construction and mining equipments, Kia passenger vehicles, Otis elevators and drilling equipments like Furukawa. We also have our stake in manufacturing concerns, financial institutions and housing development. Over the course of our long history and vast experience, we have been able to create our name itself as a valuable brand in Nepal. Now developed as one of the prominent business conglomerate, we have our keen eyes on expansion for the better of the company as well as the nation.

Industry Type Automobiles and Parts
Location Balaju, Kathmandu
Organization Size 50-100
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