Jagdamba Motors Pvt. Ltd - Recent Job Vacancy Nepal

Manage incoming and outgoing calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service teamsales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Candidates are requested to apply with updated CV at vacancy@jagdambamotors.com

Note: Please mention position as "Customer Care Executive" at subject.

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Automobiles and Parts

Location Naxal, Kathmandu

Organization Size 100+

Jagdamba Motors Pvt. Ltd
Deadline 2024-11-30

Customer Care Executive