Call Center Representatives

Chaudhary Group
Location: Satungal
Salary: Negotiable
Posted Date: 2021-09-23 Deadline: 2021-09-30
  • Nos. of Opening : 5+
  • Location : Satungal
  • Experience : 1 year +
  • Working Position : Entry Level
  • Qualification Degree : Intermediate/Bachelor's
  • Salary : Negotiable
  • Category : Customer Service
  • Nature : Full Time
  • Skills Required : Communication Skills
Job Description

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
  • Making sales or recommendations for products or services that may better suit client needs.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Adhering to all company policies and procedures.

Job Specification

Education: 12 passed/ Bachelor's degree

Experience: Few years in similar field

Must be feasible with the work location

Must be flexible with work timings

Must compulsorily have license & bluebook

Apply Instructions

Apply at vacancy@chaudharygroup.com

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

The Chaudhary Group is Nepal’s first multinational conglomerate, also to be recognized by the Forbes Asia Magazine. Established in 1933, the enterprise is driven by its vision to take Nepal to the world and establish the Himalayan nation as a force to reckon with in the global business map. The enterprise comprises of 167 companies and 79 brands across 24 countries, with a strong and highly skilled employee strength of over 13,000 + professionals. Chaudhary group, operates across a diverse set of verticals which includes FMCG, electronics, education, cement, energy, hospitality, real-estate development, financial services, telecom and construction. The company has been pioneers of many notable industry firsts in Nepal, some of them being - the first real estate company to introduce modern housing concepts, the first Private commercial bank, first integrated industrial park and the first electronics company in Nepal. Globally known for its iconic FMCG brand ‘WAI WAI’, its FMCG vertical CG Foods was the first production food company from Nepal to be awarded the ISO 9001. The group over the years has marked a phenomenal global growth story driven by rapid expansion under the leadership of Chairman Dr. Binod K. Chaudhary and the next generation of the Chaudhary family. Beyond business, the company has also established a strong identity for its CSR Arm- The Chaudhary foundation, which celebrates 25 years of providing relentless community service by driving progress and prosperity for the people of Nepal. A respected global philanthropist, Mr. Binod shares the dream of supporting Nepal through Chaudhary Foundation in its journey from being an underdeveloped nation to a developing country by 2022.

Website

http://www.chaudharygroup.com

 

 

Industry Type Multinational Company
Location Sanepa, Lalitpur, Kathmandu, Nepal
Organization Size 100+
Active Jobs By Chaudhary Group