This position requires fluency in Nepali & English, both written and verbal. We encourage local people of Nepal to apply for this position
Main responsibility areas:
Identify individual targets in coordination with immediate manager and perform work professionally with loyalty and integrity
Maintain positive team spirit to ensure effective realization of targets focusing on the overall success of the company and satisfaction of the customers
Understand and fully adhere to the company values and code of conduct & ethics and act as a role model and ambassador of the company. Ensure data/information security
Perform any other reasonable duty assigned by the management
Operation and maintenance , optimization and development of respective systems under Business Intelligence and Partnership Management and other applications as required by business
Analysis and development/implementation of roaming and Interconnect related products, tariffs, delivery of campaigns, readiness of partner invoices, internal and business related reports/dashboards/data marts/data visualizations and provide technical support comprising of services, solutions and platforms considering risk and impacts, ensuring quality of service
Maintain process for documentation of any activities done
Develop data transformation processes, automating load processes and maintain
Develop standard technical frameworks, solutions, document as is current architecture and processes
Maintain and follow-up KPIs, meet SLAs defined for inter/intra department
Timely reporting to managers
Identify/analyze, Audit/Reconciliations items and ensure to close gaps in terms of security, products, systems and revenue for further enhancement of the systems
Patches, Upgrade and Health checkups /Expansions (capacity planning) analysis by self or by coordinating with Vendor, Partners (plan/execute/support)
Maintain positive relationship with inter/intra department/unit and partners/vendors and think from customer’s perspective and influence/help other team members to resolve the issue
Analyze, enhance and maintain corporate reporting solutions utilizing RDBMS Db (Oracle) & utilize SQL scripts
Analyze current data and then optimize it for large data volumes/loads and data migration
Your qualification and experience:
Bachelor’s in Engineering
Minimum 2 years experience with specialization in similar field
Your Profile:
Experience of running large and complex technology projects
Experience in roaming and interconnect processes/standards, data analysis, data reconciliation, reporting and underline services management area within Business Intelligence, Mediation and Partner Management System
Excellent IT and network knowledge
Excellent knowledge of billing processes/standards
Excellent understanding of Telecom processes/protocols/standards
Knowledge on UNIX-based OS or Windows Server platforms with an emphasis on how applications are deployed
Expertise and experience in PL/SQL Development, debuging, tuning and optimization, oracle JDBC, oracle supplied packages and tools like PL/SQL Developer, SQLDeveloper, JavaDeveloper
Programming skills – JAVA, C,C++, PHP
Knowledge in warehouse architecture, concepts and experience with high level data processing is an advantage
Have developed complex reports using prompting, multi-level grouping and aggregating, data analysis and data modeling
Excellent knowledge of relevant industry standards
Allocate and develop resources to handle complex technical and product issues ensuring quick TTM
Shapes the business to strongly respond to customer and market needs; able to quickly adapt to change and solve issues/tasks in a rational, logical and analytical way quickly and correctly
Optimizes execution. Set clear objectives
Business acumen and customer focus mind set
Manages complex environments and proactively responds to issues in an innovative yet structured approach
What we offer:
International Working Environment, Performance Management Process, Internal Opportunities, Ncell Academy, Trainings, Work – Life Balance, Flexible Working Practices, Competitive Compensation, Festive Bonus, Provident Fund, Incentives, Leave Travel Allowance, Medical Insurance, Gratuity, Communication Facilities, etc.
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“Ncell Pvt. Ltd. has been working in Nepal since 2004 as the first private mobile operator in the country. We are committed to being the best local mobile network for the people living in the country. We provide services of international quality with a local touch. Most of our employees are Nepali and our services are designed to meet the needs of the local society.
We are constantly working towards our goals of connecting everyone in Nepal through our Ncell network, providing high quality, modern and cost effective services and creating value for our customers and partners. Ncell is part of the Axiata Group Berhad, one of Asia’s leading telecommunications group.
Axiata operates in ten countries with 25,000 employees and serves approximately 290 million subscribers. With a diverse portfolio in mobile network operations, communications infrastructure services and digital services, the Group pieces together the best in connectivity, technology and people in its vision of Advancing Asia. Together with Axiata, Ncell contributes to the development of the country’s economy and infrastructure, building best-in-class networks and bringing people in the remotest areas of Nepal within the reach of communications.