* Responsible for installation and implementation of Tally.ERP 9 accounting & inventory software and Saral VAT billing software
* Provide on-site or remote technical support to software clients
* Help and coordinate with team leader during client support or technical issue resolution
* Handle a minimum 4-7 support calls in a day without feeling any pressure
* Willing to provide emergency services to VIP clients after or before office hours
* Able to generate indirect lead and sales from customers being visited during support calls
* Must have support related experience and clear concept of manual accounting and previous experience in computerized accounting software
* Preferably from accounting background
* Good knowledge of MS Office and basic knowledge of Computer hardware or software
* Should be able to work independently within a short period of time
* Understand the given requirement of client viz. good at system study, extracting information from users and implementing the sytem based on gathered information
* Should be patient to hear the client problem and solve the issues
* Understand importance of ground condition, keep a track of all calls, leads, and meeting deadlines as given by the team leader or management
* Strong time management skills and ability to work outiside office hours
CNC - A leading name in IT field of Nepal - established in year 1995 (BS2052).
CNC is Sole Authorized Distributor for Tally Solutions, Saral Billing, Godex Barcode and RDP THIN PC for Nepal
Team CNC provides "Total IT and ERP solutions" to corporate clients, INGO's, industries and trading companies.
It has over 20+ year of Tally and IT experience; with specialization in advance level implementation of accounts, inventory /manufacturing, payroll and customised Tally Accounting training.
Team CNC has its own IT hardware department through which it undertakes AMC services, Server deployment or networking (LAN) projects.